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Safe & Secure Website Maintenance (Deluxe) - with Aaron

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Description icon
Description

WordPress is wonderful software, but its popularity means that it needs constant upkeep to stay secure and keep running smoothly. Doing this yourself would become tedious and time-consuming, and it’s just technical enough to give you a headache. So why not sit back, relax, and let a professional take the worry of your hands?

Once a week we will:
- check in on your WordPress website
- review available plugin, core, and theme updates to assess whether they are appropriate for your site
- implement appropriate updates and defer those that need waiting
malware scans, backups, and website testing
- alert you if we see any changes that we recommend you make to keep the site running smoothly going forward

Plus, if a WordPress update, theme update, or plugin update breaks something on your website, we will work for up to 30 minutes to resolve the issue.

Expect icon
What you can expect:
  • A monthly report of the software updated, the results of the malware scan, and an update on the site’s backups.
  • Any suggestions that arose from the site review.
Needs icon
What we need from you:
  • Access to your site (WP, FTP, and control panel)
  • A brief history of your website (when was it built, what kind of maintenance has it received in the past 6 months)
  • A description of any problems you’ve had with the site lately
  • If you’ve purchased a theme, plugin, or other software not publicly available, please provide URLs and logins for those as well
Service faq icon
FAQs
  • Does my website qualify?
  • All WordPress websites qualify for this plan, unless they are running e-commerce software.
  • If I want you to do any other work on the site, is that included?
  • No. Any additional work on the site that’s not outlined in the description above is not included. But you can always purchase a package of general development hours if you’d like me to do any other kind of work on your site!
  • How will I know what work you're doing behind-the-scenes?
  • Every month, when I do the maintenance tasks on your site, I will send you a report outlining what I’ve done, as well as any additional suggestions that arose while I reviewed your site.
  • Do you guarantee my site won’t get hacked if I’m on this plan?
  • No. Nobody can guarantee that! When I first review your website, I can advise you if your server setup makes you more vulnerable to attack. As I’m setting up your website for ongoing monthly maintenance, I will set up basic security protocols to protect you as best as possible.
  • What if my site does get hacked? Will you de-hackify it?
  • Cleaning up a hacked site is not included in this monthly plan. However, if you or we notice that your site has been hacked, we can still help! Just purchase a package of general development hours, and we can use that time to clean up the hacked site, determine how it probably got hacked, and close any holes that we find.